“I do not do business over the phone”

What it usually means

Fair, and often generational. They are not refusing to sell, they are refusing this format.

What to say

I understand completely. I am not asking you to decide anything on a phone call. Can I put it in writing and post it, or come by and see you?

What not to say

Do not try to close on the call after hearing this. You have been told the format, so change it.

Keep reading

Browse the seller objection library or the free calling scripts. Related responses:

• I dealt with a wholesaler before and it went badly
• Send me something in writing
• Take me off your list